When we think about automation, many of us picture efficiency and precision—systems designed to handle repetitive tasks, streamline processes, and reduce the need for constant human intervention. And while these elements are well-known in manufacturing, they are equally critical in industries like air travel, where the main "product" is a service: transporting passengers from one place to another.
In airports, the entire process is engineered to move people and luggage smoothly from check-in through to their gate, all while minimizing wait times and maximizing safety and comfort. This is where automation truly shines, reducing costs and time, and enhancing passenger experience.
For Contec, automation has been a core focus since our founding. Our parent company, Daifuku, is the world's largest material handling company. They recognized early on that automation would be the backbone of efficient, reliable service in industries like airport baggage handling and baggage screening. Daifuku has over 500 airport installations and counting! https://daifukuatec.com/airport-technologies/baggage-handling-systems
In 1975, Daifuku created Contec to lead the way in designing and producing the electronics that would help drive adoption of these automated solutions. From data acquisition to single board computers, GPU Servers for X-Ray baggage screening to displays, Contec’s technology has become essential in systems where speed, accuracy, and dependability are paramount.
One example that every traveler has experienced is the check-in process. Just a few years ago, airport check-ins meant long lines and waiting to reach a counter agent. Now, most travelers can check in online and go straight to security if they have no checked luggage. These digital check-ins, powered by embedded technology, enable faster service and require minimal staff involvement. But making these systems user-friendly and reliable takes careful design. Engineers like you understand that displays, processors, and sensor technology all play a role in ensuring a seamless experience for the end user. See how we are addressing automated self-service technologies here: https://daifukuatec.com/airport-technologies/self-service-technologies
In cases where physical actions are necessary—such as checking bags—advanced sensor technologies and algorithms help make sure everything is handled correctly. With the rise of AI, image recognition systems can even monitor and verify steps in real-time, ensuring passengers are guided without disruption.
Choosing the right server, display, sensor, or single-board computer for each step is essential to creating this high-level automation. If you’re considering how to select the right technology for your own applications, check out our blog on display selection or learn more about single-board computers in our decision-making guide.
At Contec, we understand that automation isn’t just a tool—it’s a competitive advantage, especially in service-driven industries. Building a streamlined, cost-effective operation requires the right technology and design. To see more of our products that power airport automation and beyond, visit our e-shop.